Appointment reminder sms are automatically sent to patients on the day of pre-scheduled appointment. This helps patients in getting reminded about the pre-scheduled appointment for ongoing treatment or follow-up and increases probability of patients coming back to clinic for pending treatments and follow-up.
Not only does this feature helps doctors and clinics to get returning patient visits but it also helps patients not leave treatment incomplete. This indeed is your first step towards improving patient care.
Healcon's advanced appointment scheduling calendar provides all the tools you need to seamlessly manage patient appointments, follow-ups, rescheduling and cancelling appointments. Clinic owner can get quick snapshot of patient appointments of all the doctors and at the same time view appointments of a particular doctors at the clinic.
Doctors can customize their calendar by setting custom appointment slot, calendar start/end time during a day or simply block slots when doctor is not available to ensure staff doesnot schedule an appointment when doctor is not available.
Healcon understands the importance of time and to make appointment scheduling a breeze we have introduced one click scheduling feature which allows receptionist or doctors to simply click on the calendar at required slot and then give details of patients and save appointment. Its that simple to schedule a new appointment.
Infact from same interface user can even control how this communication should reach patient/doctor in the form of sms, email or both.
Advanced calendar shows doctor's appointments by color coded slots which makes it very easy to quickly scan and differentiate appointments of various doctors in the clinic.
It also provides a way to set custom color schemes for various doctors in the clinic. This is indeed a very helpful features for clinics with many doctors or chain of clinics.
Rescheduling appointment doesnot require user to enter any detail from keyboard infact one just needs to drag and drop an appointments on the calendar at new slot and its done. It will automatically prompt if you want to notify doctor or patient about the changed appointment details and one click here will notify the doctor and patients about changed timings through sms or email.
Rescheduling appointments and communication to patients/doctors about changed timings was never such quick affair .
Software automatically sends reminder email and sms on the day of appointment to the patients so you dont need to worry about reminding patients about future appointments.
Study shows that a good percentage of patients leave treatment incomplete once they get initial relief from symptoms which can have adverse effect on patient's health in future. This feature automatically ensures that patient is reminded about future appointments, follow-ups or upcoming treatment.It helps in reducing no-shows and further improves patient care by ensuring patients dont leave treatment incomplete and carry negative impressions about the doctor or the clinic.
Advanced appointment calendar also provides a very useful feature of tracking missed/checkedin/upcoming appointments in realtime. This helps in keeping track of missed appointments (when patients dont turn up against scheduled appointment). Receptionist can send sms to patients who missed appointment in realtime and remind them to turn-up for the appointment.
No one likes waiting in the queue but having a tentative understanding of people ahead of you gives a sense predictability and reduces anxiety. For all the patients who checked into the clinic , it further allows users to mark 'Patient Engaged' or 'Done' , this can be used to project on screen in the waiting lounge so that all the patients in the queue can get transparent information about how many patients are ahead of them . This helps reduce anxitey of patients in the queue and they need not ask receptionist about how much time will it take for doctor to attend them.
Doctors can customize their appointment calendar by setting custom appointment slot duration, daily timing at the clinic, block days of week etc.
This feature allows every doctor to cutomize the calendar in accordance to their requirements and based their settings, appointment calendar shows daily timings, default slot duration and blocked slot of a particular doctor which helps receptionist or front desk to accordingly schedule appointments for the doctor.
All SMS related to appointment scheulder are instantly sent to patients and doctors. This ensures near realtime communication between clinics and its patients/doctors.
SMS center reports allows one to see all the sms's sent from the clinic to doctors/patients along with delivery report , time and message to confirm communication is seamless and transparent through the software.
You are just one step away from delighting your patients and managing your practice more efficiently !
Start practicing on the cloud now .
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